Chris London, B.Ed., I.S.P., ITCP
Education
Master
of Education (Adult Education) - (Candidate, expected completion 2011)
University of New Brunswick, Fredericton, NB
Bachelor
of Education (Honours, Adult Education)
University of New Brunswick, Fredericton, NB
Awards Granted
Certificate
in Adult Education
University of New Brunswick, Fredericton, NB
Instructor
Development Program
University of New Brunswick, Fredericton, NB and
New Brunswick Community College, Saint John, NB
Honours Diploma,
Computer Programming Technology
New Brunswick Community College, Saint John, NB
Awards Granted
- Quality Assurance Award
- Dean's List
IT/Business Related Experience
Instructor - Business Department (Information Technology)
New Brunswick Community College, Saint John, NB
Teach new and experienced students skills in the Computer Programming, Business, and Office Technology programmes.
Courses taught include:
- Project Management
- Object-Oriented programming (Java, some C#)
- Systems Analysis and Design
- Operating Systems (Windows, UNIX/Linux/Solaris)
- Organizational Behaviour
- Workplace Ethics
- Computer Hardware
- Basic Office and Computer Skills
Notes:
- 2009/2010 NBCC Provincial Academic Council member
- 2009 Project lead for the new Engineering (Energy) building for the NBCC Saint John campus Grandview Avenue location
- 2008 Project lead for Requirements gathering/Analysis phase of Provincial software scheduling system
- 2007 Provincial Winner, Excellence Award (Teaching), New Brunswick Community
College
- 2007 Winner, Excellence in Teaching Award, New Brunswick Community College,
Saint John Campus
- 2007 Participated in IT Centre of Excellence project at the Universidad
de Cienfuegos in Cuba
- 2007 Faculty lead for NBCC Provincial Course Assessment Committee
- 2006 Project Lead for online/blended delivery training project for 50+ faculty and staff
- 2005 Authored report on blended learning for the NBCC Saint John campus Growth and Development project
- Work on various project teams and committees, including Growth and Development, Academic
Renewal, Campus First responder, and Faculty Professional Development Steering Committee
- Received "College Kudos" award in "Innovation" for leading Online/Blended
Learning Project
- Received "College Kudos" award in "Teamwork" for work done as member of
Professional Development Steering Team
IT Consultant
Saint John, NB
Consult and provide solutions on office layout, system design, operational requirements
(network, software, hardware, and telephony).
Project Manager
Clinical Research Facilitator, Saint John, NB
- Managed projects designed to streamline clinical research of drug and medical trials.
- Designed custom web-based applications and reports to enable accurate, distributed data-gathering using Active Server Pages (ASPs), HTML, Windows Servers, SQL Server databases and custom SQL queries for reports.
- Managed day to day operations, including employees and information technology resources.
- Served as primary point of contact for customers.
- Designed and developed data entry and database applications.
- Created and maintained standard operating procedures and training manuals.
- Designed and created customized reporting for client and internal use.
- Developed and delivered training on protocols, scripts, and data systems to employees.
Technical Account Manager
Workflow, Project Management, CRM software provider, Saint John, NB and San
Francisco, CA
- Served as primary point of contact and managed the technical relationship for specific, key customer accounts.
- Provided sound resolution to issues raised by customers.
- Coordinated software and hardware changes between support, professional services, development, and the customer.
- Provided changes and updates to customer solutions as required.
- Maintained regular contact to ensure customer satisfaction.
Programmer/Analyst
Leading edge developer of multimedia over IP, Saint John, NB
- Developed state-of-the-art applications using Java (J2EE - Servlets and JSPs), Solaris, and Oracle.
- Enhanced products to handle Asian character data (CJK).
- Created and maintained user interfaces with Java to greatly improve and solidify the company's flagship software.
Branch Manager
Network cabling and hardware provider, Saint John, NB
- Managed a network design and cabling branch office with annual budget of over $500,000.
- Network requirements analysis and design
- Budget management
- Consulting with customers
- Customer sales
- Purchasing
- Staff supervision
Owner / Operations Manager
Internet Service Provider, Saint John, NB
- Developed concept, prepared business plan, recruited investors and launched Internet Service Provider.
- Grew business to provide dial-up Internet access and other services
- Designed and delivered curriculum and materials for all aspects of Internet usage for introductory and advanced users.
- Designed user manuals for Internet software and services for use by customers.
IT Skills/Experience
- Information Systems Professional (I.S.P.) and ITCP professional designations
- Project Management
- Systems Analysis and Design
- Java Programming - J2SE/JDK, J2EE (JSPs and Servlets), JDBC, JDBC-ODBC Bridge
- Database Analysis and Design, Programming - SQL, Microsoft SQL Server, Oracle, Oracle Forms and Reports, Microsoft Access, some MySQL, Paradox
- Web servers - IIS, Apache/Tomcat
- Application / Database integration
- Web-based interfaces - HTML, Active Server Pages (ASPs), PHP, Javascript
- Some C/C++, .Net (C#, Visual Basic)
- Some Perl, Shell scripts, Assembler, COBOL, Powerbuilder, Crystal Reports
- Operating Systems - All Microsoft, Mac OS X, UNIX/Solaris/Linux
- Network design and cabling
- Microsoft Project, Visio, Office Suite
- Adobe Photoshop
- Adobe Framemaker
- Technical writing
Other Experience
SCUBA Diving
- Instructor
- Enriched Air Instructor
- DSAT Trimix Gas Blender and Oxygen Service Technician
- Assistant Instructor
- Dive Master
- SCBA Air purity Visual Inspector
- Ice Diver
- Rescue Diver
- Advanced Diver
First Aid
- Red Cross First Responder
- Red Cross First Aid/CPR
Photography
- Experienced digital and film photographer
- Advanced photography
Military
Personal Guard to Ambassador, Embassy Security
Canadian Embassies in Kinshasa, Zaire and Port-au-Prince, Haiti
Seconded for 15 months to External Affairs Security teams in Haiti and Zaire to protect
Canadian government personnel and interests in unstable political environments.
Duties included personal protection for Canadian Ambassadors and families, security
of embassy grounds and the official residences, organizing radio security network
for staff and Canadian nationals working in the country, and liaison to the
security staff of other nations.
Criminal Investigator
Canadian Forces Base Halifax, NS and Canadian Forces Base Kingston, ON
Employed by the federal government as a Criminal Investigator for the Department
of National Defence to handle in-depth investigations and serious offences, prepare
lengthy police reports, maintain detailed records, interview suspects and witnesses,
and testify in criminal court. Trained other police officers in the correct use
of Police Speed Timing RADAR devices.
Infantry Officer
Canadian Forces Base Chilliwack, BC and Canadian Forces Base Gagetown, NB
Trained as an Infantry Officer.
Artilleryman
Saint John, NB and Canadian Forces Base Gagetown, NB
Employed as a reserve artilleryman operating 105mm howitzers.
Military Skills
- Close Personal Protection
- Physical Security of Premises
- Criminal Intelligence Analysis
- Criminal Investigator
- Police Speed Timing Radar Instructor
- Marksman
- Trained - ASP Expandable Tactical Baton, Pepper Spray, various small arms, 105mm Howitzer (Artillery)
Email me for more details